![Is Customer Service the New Marketing?](http://www.reubensingh.com/wp-content/uploads/2018/05/customer-experience-3024488_1920.jpg)
Is Customer Service the New Marketing?
Customer service has always remained an integral part of marketing. After all, customer service...
![Has Technology Killed Customer Service?](http://www.reubensingh.com/wp-content/uploads/2018/05/e-commerce-3406613_1920.jpg)
Has Technology Killed Customer Service?
Has Technology Killed Customer Service? We are in the midst of the digital era,...
![Your clients dictate your Opening Hours](http://www.reubensingh.com/wp-content/uploads/2018/05/time-2980690_1920.jpg)
Your clients dictate your Opening Hours
Research now shows that the clients do not consider "Time of day" or "Day...
![Stop Taking Technology For Granted](http://www.reubensingh.com/wp-content/uploads/2018/05/macbook-606763_1920.jpg)
Stop Taking Technology For Granted
Something I have become increasingly aware of – while overseeing procedures at alldayPA –...
![Five Crucial Customer Service Mistakes That Are Costing You Business](http://www.reubensingh.com/wp-content/uploads/2018/05/mark-804938_1920.jpg)
Five Crucial Customer Service Mistakes That Are Costing You Business
“The customer is always right.” This is a motto we are all far too...
![The Secret to Happy, Loyal Customers](http://www.reubensingh.com/wp-content/uploads/2018/05/experience-3239623_1920.jpg)
The Secret to Happy, Loyal Customers
Ask yourself: do you know the value of your customers? Everybody knows that your...
![The Human Element: A Customer Service Essential](http://www.reubensingh.com/wp-content/uploads/2018/05/customer-service-1186635_1920.jpg)
The Human Element: A Customer Service Essential
The modern business of today is constantly juggling a string of priorities. From optimising...
![Business Authenticity: The Importance of Being Yourself](http://www.reubensingh.com/wp-content/uploads/2018/05/businessman-3087395_1920.jpg)
Business Authenticity: The Importance of Being Yourself
'Authenticity' seems to be a buzzword on the tip of every influencer's tongue, and...
![Take Care of Your Customers And They Will Take Care Of Your Business](http://www.reubensingh.com/wp-content/uploads/2018/05/avatar-3127928_1280.jpg)
Take Care of Your Customers And They Will Take Care Of Your Business
Customer care is the lifeblood of every successful organisation. Whole-heartedly aiming to exceed customer...
![UK is not ‘working smart’](http://www.reubensingh.com/wp-content/uploads/2018/05/0.jpeg)
UK is not ‘working smart’
Although the UK has high levels of employment, we produce dramatically less per hour...
![The Importance of Charm in Business](http://www.reubensingh.com/wp-content/uploads/2018/05/suit-869380_1920.jpg)
The Importance of Charm in Business
Human beings tend to be one of two kinds of people; those born with...
![The Business Benefits Of Outsourcing](http://www.reubensingh.com/wp-content/uploads/2018/05/recruitment-3182373_1920.jpg)
The Business Benefits Of Outsourcing
With the intensification of the segmentation process, we have seen in the business world...
![Brexit or not we can't forget the power of our brand](http://www.reubensingh.com/wp-content/uploads/2018/05/eu-1473958_1920.png)
Brexit or not we can't forget the power of our brand
Being patriotic to the core and being an entrepreneur who subscribes to the "power...
![Don't compromise on the people you employ](http://www.reubensingh.com/wp-content/uploads/2018/05/businessmen-3110816_1920.jpg)
Don't compromise on the people you employ
Delegation only works when you employ people who understand your vision Being a successful...
![Delegation. It only works when people understand your vision.](http://www.reubensingh.com/wp-content/uploads/2018/05/hierarchy-2499789_1920.jpg)
Delegation. It only works when people understand your vision.
Delegation only works when you employ people who understand your vision & when you...
![Best measure of Success is Freedom - to me](http://www.reubensingh.com/wp-content/uploads/2018/05/joshua-earle-234346-unsplash.jpg)
Best measure of Success is Freedom - to me
The working world is changing. No longer should CEO's or Senior Managers be tied...