![Is Customer Service the New Marketing?](http://www.reubensingh.com/wp-content/uploads/2018/05/customer-experience-3024488_1920.jpg)
Is Customer Service the New Marketing?
Customer service has always remained an integral part of marketing. After all, customer service...
![Has Technology Killed Customer Service?](http://www.reubensingh.com/wp-content/uploads/2018/05/e-commerce-3406613_1920.jpg)
Has Technology Killed Customer Service?
Has Technology Killed Customer Service? We are in the midst of the digital era,...
![Your clients dictate your Opening Hours](http://www.reubensingh.com/wp-content/uploads/2018/05/time-2980690_1920.jpg)
Your clients dictate your Opening Hours
Research now shows that the clients do not consider "Time of day" or "Day...
![Five Crucial Customer Service Mistakes That Are Costing You Business](http://www.reubensingh.com/wp-content/uploads/2018/05/mark-804938_1920.jpg)
Five Crucial Customer Service Mistakes That Are Costing You Business
“The customer is always right.” This is a motto we are all far too...
![The Secret to Happy, Loyal Customers](http://www.reubensingh.com/wp-content/uploads/2018/05/experience-3239623_1920.jpg)
The Secret to Happy, Loyal Customers
Ask yourself: do you know the value of your customers? Everybody knows that your...
![The Human Element: A Customer Service Essential](http://www.reubensingh.com/wp-content/uploads/2018/05/customer-service-1186635_1920.jpg)
The Human Element: A Customer Service Essential
The modern business of today is constantly juggling a string of priorities. From optimising...